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MDAC cost: is the Malaysia arrival card really free?

MDAC cost: is the Malaysia arrival card really free?

Updated 2026-10-26

MDAC Cost: Is the Malaysia Arrival Card Really Free?

The Malaysia Digital Arrival Card (MDAC) is a mandatory travel document for most visitors entering Malaysia. Many travelers wonder whether the MDAC is free or if there are hidden costs involved. This article breaks down everything you need to know about the MDAC cost, including the official process and optional independent services like ours.

What Is the Malaysia Digital Arrival Card (MDAC)?

The MDAC is an electronic document that travelers must complete before arriving in Malaysia. It collects essential information such as personal details, travel itinerary, and health declarations. Completing the MDAC is a standard procedure for most visitors, regardless of nationality or visa status.

Is the MDAC Free?

Yes, the Malaysia Digital Arrival Card is free when submitted directly through the official portal. The Malaysian government does not charge any fees for completing the MDAC. However, travelers must ensure they use the correct website to avoid unnecessary costs.

Understanding the Official Process

The official portal for submitting the MDAC is https://imigresen-online.imi.gov.my. Here’s a quick overview of the steps:

Since the process is straightforward and free, travelers are encouraged to use the official portal to avoid additional costs.

  • Visit the official portal and create an account.
  • Fill in the required details, including passport information and travel plans.
  • Submit the form within the specified submission window (up to 3 days before arrival).
  • Receive a confirmation email or reference number.

Why Do Some Services Charge for the MDAC?

While the MDAC is free through the official portal, some independent services offer assistance for a fee. These services are not affiliated with the Malaysian government but provide added convenience for travelers who may prefer help with the application process.

Our service, for example, charges $15 per traveler. This fee covers the convenience of having our team guide you through the process, ensuring all details are correctly filled out and submitted on time. However, it’s important to note that our service is optional, and travelers can always complete the MDAC for free on their own.

Benefits of Using an Independent Service

While the official portal is free, some travelers may find value in using an independent service like ours. Here are a few reasons why:

It’s important to remember that independent services like ours are not official government sites and charge a fee for their assistance.

  • Convenience: Our team handles the entire process, saving you time and effort.
  • Accuracy: We ensure all information is correctly filled out to avoid delays or rejections.
  • Support: Our customer service team is available to answer any questions you may have.

What Happens If You Don’t Complete the MDAC?

Failing to complete the Malaysia Digital Arrival Card can result in delays or denial of entry into Malaysia. Immigration officers require this document to verify your travel details and ensure compliance with Malaysian entry requirements. To avoid any issues, make sure to submit your MDAC within the 3-day window before your arrival.

Tips for Completing the MDAC

Whether you choose to use the official portal or an independent service, here are some tips to ensure a smooth process:

  • Double-check all information before submitting.
  • Submit the MDAC within the 3-day window before your arrival.
  • Keep a copy of your confirmation email or reference number.
  • If using an independent service, verify their credibility before proceeding.

FAQs About MDAC Cost

1. Is the Malaysia Digital Arrival Card free? Yes, the MDAC is free when submitted through the official portal. Independent services may charge a fee for their assistance.

2. How much does it cost to use an independent service for the MDAC? Our service charges $15 per traveler. This fee is for the convenience and support we provide and is not required by the Malaysian government.

3. Can I complete the MDAC without paying any fees? Absolutely. The MDAC is free when completed through the official portal. Independent services are optional and charge for their assistance.

Conclusion

The Malaysia Digital Arrival Card is indeed free when submitted through the official portal. However, independent services like ours offer an optional paid alternative for travelers who prefer assistance with the process. Whether you choose to complete the MDAC yourself or use a service, ensure that it’s done correctly and within the required timeframe to avoid any issues upon arrival in Malaysia.

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MDAC cost: is the Malaysia arrival card really free?