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Get help with my applicationNew passport and MDAC: what travellers should know
Updated 2026-10-23
New Passport and MDAC: What Travellers Should Know
Traveling to Malaysia with a new passport? Whether you’re a first-time visitor or a frequent traveller, understanding the Malaysia Digital Arrival Card (MDAC) process is essential. This article covers everything you need to know about using a new passport and completing the MDAC requirements before your trip.
What is the Malaysia Digital Arrival Card (MDAC)?
The Malaysia Digital Arrival Card (MDAC) is a mandatory pre-arrival document for all travellers entering Malaysia, regardless of nationality or visa status. It’s designed to streamline immigration processes and ensure travellers provide essential information before arriving in the country.
If you’re travelling with a new passport, you’ll still need to complete the MDAC. The process remains the same, but there are a few details to keep in mind to avoid delays or issues.
Using a New Passport for MDAC Submission
When applying for the MDAC with a new passport, ensure that all details match exactly as they appear on your passport. Here’s what you need to do:
If you’ve previously travelled to Malaysia with an old passport, you’ll need to use your new passport details for this trip. The MDAC system does not link to previous submissions, so treat this as a new application.
- Double-check your passport details: Ensure your full name, passport number, nationality, and other details are entered accurately.
- Update your travel information: If your passport has been renewed recently, confirm that your passport number matches the one you’ll use for travel.
- Submit within the submission window: The MDAC must be submitted within 3 days before your arrival in Malaysia. Avoid last-minute submissions to allow time for any corrections.
How to Submit Your MDAC
The MDAC can be submitted through the official portal: https://imigresen-online.imi.gov.my. The process is straightforward and involves entering your personal details, passport information, and travel itinerary.
As an independent paid service, EntryMalaysia.com offers assistance with MDAC submissions for $15 per traveller. While we are not affiliated with the Malaysian government, our platform simplifies the process and ensures your details are entered correctly.
Common Issues with New Passports and MDAC
Travellers with new passports may encounter a few issues when completing the MDAC. Here are some tips to avoid common mistakes:
If you encounter any issues during submission, refer to the official portal for guidance or contact us for assistance.
- Mismatched details: Ensure your name, passport number, and other details match your new passport exactly.
- Expired passport: If you’re travelling with a new passport, ensure your old passport is no longer used for any travel documents.
- Submission timing: Submit your MDAC within the 3-day window before arrival. Avoid submitting too early or too late.
Why Use EntryMalaysia.com for Your MDAC Submission?
While the MDAC process is straightforward, some travellers prefer to use an independent service for added convenience. EntryMalaysia.com offers the following benefits:
Remember, EntryMalaysia.com is an independent paid service and not affiliated with the Malaysian government. Our fee is $15 per traveller, and we do not guarantee approval of your MDAC.
- Simplified process: Our platform guides you through the MDAC submission step by step, reducing the risk of errors.
- Support: If you have questions or encounter issues, our team is available to assist.
- Peace of mind: We ensure your details are accurate and submitted on time, giving you one less thing to worry about before your trip.
FAQs About New Passports and MDAC
1. Can I use my old passport details for MDAC if I have a new passport? No, you must use your new passport details for the MDAC submission. Ensure all information matches your current passport.
2. What if I submit the MDAC with incorrect passport details? If you realise you’ve entered incorrect details, submit a new MDAC with the correct information. Ensure this is done within the 3-day submission window.
3. Is the MDAC mandatory for all travellers? Yes, the MDAC is mandatory for all travellers entering Malaysia, regardless of nationality or visa status. Ensure you complete it before your trip.
Final Tips for Travellers with New Passports
Traveling with a new passport doesn’t have to complicate your trip. Follow these tips to ensure a smooth MDAC submission process:
By following these steps, you can ensure a hassle-free travel experience to Malaysia. For assistance with your MDAC submission, consider using EntryMalaysia.com, an independent paid service designed to simplify the process.
- Check your passport early: Verify your new passport details before starting the MDAC process.
- Submit on time: Complete your MDAC within the 3-day window before your arrival.
- Keep a copy: Save a digital or printed copy of your MDAC confirmation for reference.
Conclusion
Traveling to Malaysia with a new passport requires careful attention to detail when completing the MDAC. By ensuring your passport information is accurate and submitting your MDAC on time, you can avoid delays and focus on enjoying your trip. Remember, EntryMalaysia.com is here to help with your MDAC submission for $15 per traveller, offering a convenient and reliable service for all travellers.
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